Crisis Services

Crisis Definition:

A crisis may include:

  • A threat to your life
  • A threat to another person’s life
  • A traumatic event within the last 72 hours such as
    • Assault
    • Victim of a crime
    • Death of a loved one

Crisis Appointment Definition:

  • A 20-minute appointment with the goal of helping students with safety assessment, stabilization, and providing resources as needed.
  • Crisis appointments are available both in-person and on Zoom.

Disclaimer of Crisis Appointments:

  • Due to limited resources, please attempt to call our office prior to arrival and our staff will do our best to accommodate your mental health needs.
  • Crisis appointments are available to students enrolled at the Missouri State University – Springfield Campus and are located within the state of Missouri at the time of the appointment.
  • If our office is unable to provide direct services, we will provide alternative resources and/or guidance.
  • If there is imminent danger, please call 988 or 911.

After-hours Crisis Services:

  • For after-hours mental health crisis assistance, call 417-836-5116 then press 0 (zero) to speak to a crisis counselor. You may also contact MSU Public Safety at 417-836-5509.

Additional Mental Health Emergency Resources

Springfield area mental health emergency assistance resources

Springfield Police Department

911 or 417-864-1810

Sheriff Greene County


Burrell Center Inc./Crisis Assist Team 24-hr Crisis Line

417-862-6555 or 800-494-7355

Springfield Veterans Center


After hours and Holidays: 877-927-8387

Emergency room contact information

Mercy Emergency Trauma Center

1235 E. Cherokee

Springfield, MO 65804


Cox South Emergency and Trauma Center

3801 S. National

Springfield, MO 65807


Cox North Emergency Department

1423 N. Jefferson

Springfield, MO 65802


Nationwide 24/7 crisis support

National Suicide Prevention Hotline


Crisis Text Line

Text 741741 for a quick reply by a trained Crisis Counselor about any type of crisis.

Substance Use Support Line

1-800-662-HELP (4357)

Veterans Crisis Line

1-800-273-8255 – Press 1

or Text 838255

The Trevor Project - LGBTQ


Stronghearts Native Helpline


BlackLine - BIPOC


Springfield, MO Vet Center


The Victim Center