Counseling Center offers services to currently enrolled Missouri State University students. Consultation and referral services are available to others. There are no fees or charges for counseling-related services. If you are a Missouri State University employee, please refer to Counseling Center for more information.
Getting started with our services at MSU is easy! The first session - called an initial consultation - consists of exploring the reasons why a student is seeking our services, relevant personal history and the development of the student's goals. To schedule an intake, students may call the Counseling Center at 417-836-5116.
You have the right to:
- ask questions and be informed about the nature of Counseling Center services
- a defined counseling goal mutually decided upon by you and your counselor
- be referred to another helping professional if you desire or if your concerns go beyond our expertise
You have the responsibility to:
- be on time for appointments with your counselor
- inform the front office by phone (417-836-5116) as soon as possible if you cannot meet your appointment time
Op5.04-1 University Counseling Center Student Service Eligibility
The purpose of this policy is to define eligibility for counseling services at Missouri State University’s Counseling Center (Counseling Center). The Counseling Center offers time-limited counseling services to assist students to promote development and psychological well-being. Services are not available to nonstudents. All enrolled full-time and part-time MSU students, taking at least one (1) credit hour, are eligible for counseling services at the Counseling Center.
Full-time and part-time faculty and staff of the university, excluding student-employees, are not eligible for services at the Counseling Center, even if they are also enrolled as a student. However, faculty and staff are eligible for services through Magers Family Health and Wellness Center and the university’s Employee Assistance Program (EAP) managed through the university Human Resources office.
All communication within the Counseling Center is confidential. No record of counseling is contained in any academic, educational, or job placement file. Information regarding the content of interviews or the results of testing can be released only with the written permission of the client. The exceptions to this policy are:
- when the information relates to clear and imminent danger to an individual
- when state law requires the reporting of information (threats of violence, child/elder abuse or neglect),
- when parental consent is required to provide services to a minor student, and
- when information is requested by court order.
Any disclosure in these situations will be made to an appropriate authority, and will be limited to material directly pertinent to the issue involved.